مجله پژوهش‌های کارآفرینی

مجله پژوهش‌های کارآفرینی

تدوین مدل فرایند یادگیری دو طرفه در همکاری­‌های دانشگاه- استارت‌­آپ در حوزۀ بازاریابی دیجیتال

نوع مقاله : علمی- پژوهشی

نویسندگان
گروه مدیریت، دانشکده ادبیات و علوم انسانی، دانشگاه ایلام، ایلام، ایران.
چکیده
مقدمه: در دنیای رقابتی و فناوری- محور امروز، همکاری مؤثر و بهره‌گیری از دانش و نوآوری در تمامی حوزه‌ها، از جمله آموزش، صنعت و کارآفرینی، اهمیت فراوانی یافته است. دانشگاه‌ها نقش مهمی در تولید علم، فناوری و آموزش افراد ماهر ایفا می‌کنند و استارت‌آپ‌ها به‌عنوان موتورهای نوآوری و توسعۀ کسب‌وکارهای جدید، نیازمند ارتباط مؤثر با دانشگاه‌ها و بهره‌گیری از دانش فنی و علمی آن‌ها هستند. در این میان، فرآیندهای یادگیری متقابل و انتقال دانش بین دانشگاه و استارت‌آپ می‌تواند نقش به‌سزایی در افزایش اثربخشی این همکاری‌ها ایفا کند؛ بنابراین، نیاز به مدل‌های علمی و کاربردی برای تسهیل و تقویت این فرآیندهای یادگیری و همکاری‌ها احساس می‌شود. به همین خاطر، پژوهش حاضر با هدف تدوین مدل فرآیند یادگیری دوطرفه در همکاری‌های دانشگاه-استارت‌آپ در حوزۀ بازاریابی دیجیتال انجام شده است تا بتواند چارچوبی عملی و مبتنی بر شواهد برای توسعۀ این همکاری‌ها ارائه دهد و زمینه‌ساز بهره‌برداری بهتر از پتانسیل‌های موجود در این حوزه باشد.
روش‌شناسی: روش پژوهش از نظر هدف، کاربردی و از جهت شیوۀ گردآوری داده‌ها، یک پژوهش کیفی است که در آن از روش تحلیل محتوای کیفی استفاده شده است. مشارکت­کنندگان در پژوهش شامل تمامی متخصصان، اساتید و مدیران در حوزۀ ارتباط صنعت و دانشگاه و همچنین افرادی که استارت‌آپ راه‌اندازی کرده‌اند، بود که با شیوۀ نمونه‌گیری هدفمند، تعداد ۳۱ مصاحبه تا رسیدن به اشباع نظری داده‌ها انجام شد. جهت حصول اطمینان از روایی داده‌ها، از نظرات چند نفر از کارشناسان حوزۀ استارت‌آپ و بازاریابی دیجیتال استفاده شده است و پایایی نیز از طریق تحلیل مضامین مشترک در پاسخ‌های شرکت‌کنندگان بررسی شد. جهت تحلیل داده‌ها، از تحلیل محتوای کیفی مصاحبه‌ها مبتنی بر تکنیک‌های کدگذاری و استخراج مضامین کلیدی استفاده شد.
یافته‌ها: نتایج نشان داد که مدل یادگیری دوطرفۀ دانشگاه-استارت‌آپ دارای ۱۳ مقولۀ اصلی، ۳۹ مقولۀ فرعی و ۱۱۷ شاخص است. مقوله‌های اصلی شامل تبادل دانش، نوآوری مشترک، توسعۀ مهارت، شراکت‌های استراتژیک، ارزیابی عملکرد و مستندسازی، شبکۀ اجتماعی، انتقال فناوری، تحقیق و توسعه، تحلیل بازار، فرهنگ نوآوری، مدیریت منابع، آموزش و توانمندسازی، و پایداری و مسئولیت اجتماعی هستند.
نتیجه‌گیری/ دستاوردها: بر اساس مقوله‌ها و شاخص‌های به‌دست آمده، مدل مفهومی پژوهش در سه لایه تشکیل شد. لایۀ زیرساختی شامل عناصر پایه‌ای و فرهنگی است که بستر همکاری را فراهم می‌کند؛ مانند شراکت‌های استراتژیک، مدیریت منابع، شبکه‌های اجتماعی و فرهنگ نوآوری. این عناصر بر اساس نظریه‌های مدیریت استراتژیک و فرهنگ سازمانی، زمینه‌ساز فرآیندهای همکاری مؤثر هستند. در لایۀ فرآیندی، فرآیندهای عملیاتی و اجرایی میان دانشگاه و استارت‌آپ‌ها بر پایۀ نظریه‌های توسعۀ فناوری، کارآفرینی و مدیریت نوآوری انجام می‌شود. این فرآیندها شامل تبادل علم، توسعۀ مهارت، تحقیق و توسعه و انتقال فناوری است و نشان می‌دهد که فرآیندهای فعال منجر به خلق ارزش مشترک می‌شوند. لایۀ دستاوردها به نتایج ملموس و اثربخشی همکاری اشاره دارد و بر مبنای مدل‌های ارزیابی عملکرد و نوآوری سازمانی، نشان می‌دهد که همکاری باعث نوآوری مشترک، بهبود عملکرد و توسعۀ مسئولیت‌های اجتماعی و پایداری می‌شود.
کلیدواژه‌ها
موضوعات

عنوان مقاله English

Developing a Model of the Bidirectional Learning Process in University-Startup Collaborations in the Field of Digital Marketing

نویسندگان English

Ali Yasini
Mohammad Rahimi
Kamran Niazi
Department of Management, Faculty of Humanities, Ilam University, Ilam, Iran.
چکیده English

Introduction: In today’s competitive and technology-driven environment, effective collaboration and the exchange and utilization of knowledge and innovation across different sectors, including education, industry, and entrepreneurship, have become increasingly important. Universities play a critical role in generating scientific knowledge, developing technologies, and educating skilled human resources, while startups, as drivers of innovation and new business development, require effective engagement with universities to access their scientific and technical expertise. In this context, bidirectional learning and knowledge exchange between universities and startups can substantially enhance the effectiveness of such collaborations. Accordingly, there is a need for scientific and practical models that can facilitate and strengthen these learning processes. This study aimed to develop a model of the bidirectional learning process in university–startup collaborations in the field of digital marketing, thereby providing an evidence-based and practical framework for strengthening these partnerships and leveraging their potential more effectively.
Methodology: This applied study employed a qualitative research approach using qualitative content analysis. The study population comprised experts, university faculty members, and managers involved in university–industry relations, as well as startup founders. Participants were selected through purposive sampling, and 31 in-depth interviews were conducted until theoretical saturation was reached. To enhance the validity and credibility of the findings, the emerging results were reviewed by experts in the fields of startups and digital marketing. The reliability of the findings was assessed through the consistency of themes identified across participants’ responses. Data were analyzed using qualitative content analysis, involving systematic coding and the identification and extraction of key themes and concepts.
Findings: The findings resulted in a bidirectional learning model comprising 13 main categories, 39 subcategories, and 117 indicators. The main categories included knowledge exchange, joint innovation, skill development, strategic partnerships, performance evaluation and documentation, social networking, technology transfer, research and development, market analysis, innovation culture, resource management, education and capacity building, sustainability, and social responsibility.
Conclusion/Implications: Based on the identified categories and indicators, the conceptual model was structured into three interconnected layers: foundational, process, and outcome. The foundational layer comprises the structural and cultural elements that provide the context for effective collaboration, including strategic partnerships, resource management, social networks, and innovation culture. The process layer encompasses the operational interactions and collaborative activities between universities and startups, including knowledge exchange, skill development, research and development, and technology transfer. These processes facilitate the creation of shared value through active knowledge and resource exchange. The outcome layer represents the tangible results and effectiveness of university–startup collaboration, including joint innovation, improved organizational performance, social responsibility, and sustainability. Overall, the proposed model provides a comprehensive framework for understanding and strengthening bidirectional learning between universities and startups and can support the development of more effective collaborative mechanisms in digital marketing.

کلیدواژه‌ها English

Interactive learning model
digital marketing
startup
university-startup cooperation
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